Study Identifies Key Barriers to Demand-Responsive Transport for Individuals with Poor Health
A recent study uncovers the barriers faced by individuals with poor health in using demand-responsive transport, emphasizing community involvement and infrastructure improvements to boost accessibility.
Demand-responsive transport (DRT) has been advocated as an inclusive approach to overcoming mobility challenges, especially for those with limited accessibility needs. However, there remains limited understanding of what hinders adoption among people with poor health. A recent study led by Dr. Haruka Kato from Osaka Metropolitan University explored this issue within Senboku New Town, Osaka, utilizing the Unified Theory of Acceptance and Use of Technology-3 (UTAUT-3) framework.
The research highlighted that community involvement plays a vital role in encouraging the acceptance of DRT services. Residents who engaged actively within their community exhibited a stronger intention to use DRT, influenced by personal habits and a tendency toward innovation. Despite high interest levels, a significant gap was identified between the willingness to use DRT and actual utilization. Many potential users faced practical obstacles such as a lack of convenient stops near their homes and difficulties using smartphone-based booking systems.
To address these barriers, the study recommends increasing the density of mobility points within residential areas. In Senboku New Town, DRT services are operated through a collaborative effort involving local businesses, amenities, and healthcare facilities. These partnerships help establish on-site mobility points and offer discounts to users, which significantly enhances engagement and the likelihood of service use.
The findings imply that strategies focusing on community participation and infrastructure improvements are essential to making demand-responsive transport accessible and appealing to people with poor health. This research underscores the importance of tailored approaches to reduce mobility gaps for vulnerable populations, ultimately contributing to better social inclusion and mobility for all.
Source: [https://medicalxpress.com/news/2025-10-highlights-barriers-demand-responsive-people.html]
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